I have been a customer at Twin Boro in the Hadley Center Mall, South Plainfield off and on for over a year, in the care of Brianna Patane. I am writing to commend the staff there on their friendly and helpful customer service and professional and personal approach to physical therapy.
In particular I want to let you know what an asset to Twin Boro Brianna is. She is an outstanding physical therapist who provides a great exercise program to use both onsite and at home, and also utilizes deep massage to increase blood flow to the injured area, which also helps make the injured area feel better. Her friendly and professional approach to PT made my experience there more enjoyable then I ever thought PT could be, and the results and improvement to my injury were noticeable at once and were long-lasting. Not only are her PT skills top notch, but her enjoyment of working with people made it a joy to have her as my physical therapist. She is the best!
Having a 41-year career myself, I know employees like Brianna do not come along every day, and my suggestion is that Twin Boro do whatever is necessary to keep this valuable employee on your staff. She is a tremendous physical therapist.
The Bridgewater Location is excellent! Every single staff person is on point. From day one when I called to schedule my first appointment and throughout my treatment staff were helpful, professional, and overall a caring and compassionate team. Their professionalism and caring was evident not only in my treatment, also in the treatment of other patients. Being in a room with multiple treatment stations you cannot help but notice the care received by other patients.
My ankle is 100% better and if I ever need PT again I would not hesitate to return. I was always a part of the therapy process, if I had questions they were answered. If I wanted to improve my ankle health at home I was provided clear instructions for exercises. Staff were skilled and knowledgeable. I highly recommend this location to family and friends.
“After my back surgery my doctor wanted me for physical therapy. He suggested Twin Boro Physical Therapy as one of the locations to go to. I checked out all the locations in the area and decided to go to Twin Boro. I stopped by on a Saturday but they were closed. Someone was at the desk doing paperwork and gave me all the information that i needed to fill out. She put the paperwork through and gave me a schedule to return on Monday for my first visit.The therapist ( Andrew ) examined me an put me through a series of work outs three times a week along with his daily exam. As each exercise became easier I was given something a little harder. They were slowly building up the strength in my lower back, core, legs and arms. After years of back pain I am now able to begin to get back to a normal life. I had a chance to work with other therapist there, they are all fantastic and there to help us return to a healthy life. The entire staff is was a pleasure to work with. They listen to what you have to say and and pay attention to what you said. I looked forward to going there, the staff was caring, kind and funny at times. I would highly recommend Twin Boro for physical therapy.”
“Although getting released from physical therapy is a great thing, today was bitter sweet. How often do you get to rehab with your twin daughters at a place that makes you feel important, special and at home? Twin Boro Physical Therapy in Middletown has been our home away from home for the past three months. We always looked forward to our sessions because they helped us gain back the life we had before. From the phone calls with Stephanie scheduling appointments (all three of us simultaneously) to our awesome therapists: Andrew, Chris, Sydney, Brad, Justin & Anthony, to our PT assistants: Ryan, Gerard, Julian and the girls, we can’t thank you enough! We couldn’t even walk on two feet when we arrived. Today, we successfully completed “Boot Camp’ running, hopping and jumping! We appreciate all that you have done. We will truly miss you all, but you have taught us well. We are forever grateful.”
“Eric was an excellent physical therapist. I made tremendous improvement during my time there. Rachel & Brittany were always smiling and creating a positive environment. Highly recommend using twinboro EHT!!!”
“Twin Boro Piscataway/South Plainfield is great! I was treated for occipital neuralgia and posture issues. Aside from performing wonderful treatment, everybody there is super friendly and accommodating (you will always be greeted with a smile) and also very focused and helpful! Bri is a knowledgable and experienced physical therapist who is not only a great PT, but also one of the friendliest people you will ever meet. Her pacing with my various exercises was perfect, as she pushed me, but not to any point that was uncomfortable for me. I enjoyed the variety of exercises and treatments, from heat and stim to exercises with weights and stretch bands. I thoroughly enjoyed going in 3 times a week to be treated by Bri. It is clear that she cares about and wants the best for her patients, with her passion and expertise for physical therapy! My posture has gotten much better and the headaches and pain I used to experience have completely disappeared after 3 months at Twin Boro. 5/5 I would recommend Twin Boro Piscataway/South Plainfield to anyone seeking physical therapy.”
“I went to the Westwood Office for therapy on my foot…I found everyone from office to therapists to be pleasant, attentive, knowledgeable, and the facility is run like a well-oiled machine! I especially want to thank Mark for my foot feeling better than it has in 7 years! I will definitely recommend Twin Boro Westwood to any one of my friends! Thanks again to all the staff!”
“The therapists and staff at the Twin Boro in North Brunswick truly place their patients first. My six month experience at this office was outstanding. Coming to Twinboro, I was unsure of my diagnosis, but with the help and dedication of my therapist Ivana, answers were found and exercises were set in place to treat my symptoms. Ivana made coming to therapy an enjoyable experience with her attention to detail, compassion, and sociability. It was evident through the environment Ivana created for that she listens to her patients and makes decisions with the best interest of the patient in mind. If you need to attend physical therapy and are in the area, Twin Boro in North Brunswick is the right choice!”
“I went from being almost totally debilitated by a pelvic fracture to being able to negotiate 6 flights of stairs. Therapy was intense, therapist are knowledgeable, helpful,encouraging and respectful. I highly recommend this facility.”
“I have had the pleasure of attending Twin Boro Physical Therapy this past year and prior to Optimum Health becoming Twin Boro, I had been a patient since 2006. The entire staff is very caring, professional, and make your PT sessions fun. There is always something to laugh about and get you through your pain! A special thanks to Keith for all he has done for me over the years!”
“I feel that the physical therapy at the Union office is above and beyond the best that I have ever received. They helped me so much and I hope to return as a visitor and utilize their equipment when I am fully recovered from surgery. Thank you Nicole, Elaine and the entire staff for always going the extra mile to make sure I received treatment. Never had a problem with billing either. I have been to a few PT facilities and highly recommend Twin Boro!”
“The employees are a wonderful bunch of people to be around. They’re friendly & give the place a hometown feel. All the therapists are really nice. RosaAnna is my PT girl. Her TLC of my muscle/injury issues has made my life much better.”
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